Knowledge Base – CoinMENA

How do I reset my CoinMENA account password?
Open the AppLaunch the CoinMENA app and click the Sign In button on the homepage.Select Forgot PasswordClic...
How do I sign in to my CoinMENA account?
Open the AppLaunch the CoinMENA app and click the Sign In button on the homepage.Enter Your Login DetailsTy...
How do I sign up on CoinMENA?
Download the CoinMENA AppVisit www.coinmena.com or download the app from your app store/Google Play Store ...
How do I add a Google Authentication Device to my CoinMENA account?
Open SettingsLog in to the CoinMENA app, go to the Account tab, then open Settings. Select Google Authent...
How do I change my Phone number on CoinMENA?
Verify Your IdentityTo ensure the rightful account owner makes the request, you’ll need to provide a verifi...

How do I apply for a higher weekly limit on CoinMENA?
Click the Apply for Higher Limits button under the My Profile tab.You will be redirected to provide the fol...
How do I verify my account on CoinMENA?
Click on the Account Verification banner to start securing your account. Verification can be completed in j...

Which payment methods does CoinMENA currently support?
CoinMENA currently supports 2 payment methods:Deposits via your personal Bank TransferDeposits via Credit/D...
How do I fund my CoinMENA wallet via bank?
Tap the Trade ButtonOpen the app and tap Trade.Tip: need to make sure you're on the "money" tab, not on the...
How do I fund my CoinMENA wallet via card?
Tap the Trade ButtonOpen the app and tap Trade. Select DepositChoose the Deposit option. Choose CurrencySe...
How do I place a money withdrawal order on CoinMENA?
Tap the Trade ButtonOpen the app and tap Trade. Select WithdrawChoose the Withdraw option. Choose Curre...
Can I send funds from accounts of my affiliates or family members?
No, you can only fund your requests/orders using your personal bank account. You may switch to a different ...

How do I withdraw digital assets from my CoinMENA account?
Tap the Trade ButtonOpen the app and tap Trade. Select WithdrawChoose the Withdraw option. Select Digital ...
How do I deposit digital assets into my CoinMENA account?
Tap the Trade ButtonOpen the app and tap Trade.Select DepositChoose the Deposit option.Select Digital Asset...
Which digital assets can I trade on CoinMENA?
CoinMENA supports trading of over 50 digital assets, including popular cryptocurrencies like Bitcoin (BTC),...
Which networks can I choose for digital assets deposits and withdrawals on CoinMENA?
When depositing or withdrawing digital assets on CoinMENA, you can select from supported blockchain network...

How do I place a buy limit order on CoinMENA?
Tap the Trade ButtonOpen the app and tap Trade.Select BuyChoose the Buy option.Select Digital AssetPick the...
How do I place a buy market order on CoinMENA?
Tap the Trade ButtonOpen the app and tap Trade.Select BuyChoose the Buy option.Select Digital AssetPick the...
How do I place a sell market order on CoinMENA?
Tap the Trade ButtonOpen the app and tap Trade.Select SellChoose the Sell option.Select Digital AssetPick t...
How do I place a sell limit order on CoinMENA?
Tap the Trade ButtonOpen the app and tap Trade or the Action button.Select SellChoose the Sell option.Selec...
What is the difference between Market orders and Limit orders?
A market order is a “buy” or “sell” order that is executed at the current market price for the selected as...

What are the fees and charges on CoinMENA?
Our trading fees are volume-based, which ensures that frequent users of CoinMENA enjoy the lowest fees poss...

What documents do I need to supply for a Source of Funds evidence?
You are required to share your latest bank statement, as well as any other documents requested by us, in or...
What digital assets are available for OTC services?
All the 52+ digital assets listed on the CoinMENA website are available for OTC trading.
How do I access the OTC services?
CoinMENA provides OTC trading for large transactions, starting from $50,000. Verified users can contact our...

How do I get the referral code and refer friends?
Tap the Refer & Earn BannerFrom the home screen, tap the Refer & Earn banner.Copy Your Referral CodeGet you...

How do I subscribe to and unsubscribe from CoinMENA emails?
By creating a CoinMENA account, you will automatically be subscribed to our emails, in compliance with the ...
Where can I follow CoinMENA on social media?
CoinMENA is on all major social media platforms: Facebook, Twitter, LinkedIn, Instagram, and Telegram.You c...